Cookies Policy

Statement of Policy

ANCA Creates Limited respects personal data privacy. We will comply with the Personal Data (Privacy) Ordinance (Cap. 486 of the laws of Hong Kong SAR) (the “Ordinance”) and are committed to fully implementing the data protection principles promulgated under the Ordinance.

Statement of Practices

Information We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Main Purpose of Collecting Personal Data

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Enquiries

If you don’t want us to process your data anymore, please contact us at ancacreates@gmail.com or send us mail to: 21st Floor, CMA Building, 64 Connaught Road Central, Hong Kong

Interpretation

Words used herein which import the singular only also include the plural and vice versa where the context so admits.

Words used herein which import one gender (whether masculine, feminine or neuter) shall be taken to include any other gender where the context so admits.

Language versions

In case of discrepancies between the English and Chinese versions of this Statement, the English version shall apply and prevail.

By using the ANCA websites, you consent to the collection and use of your information as set out in this cookie policy. If we change our cookie policy in any way, these changes will be posted on this page.

Last updated: December 2023